{
    "first":  {
                  "reply_type":  "factual",
                  "content":  null,
                  "technical":  null
              },
    "second":  {
                   "reply_type":  "factual",
                   "content":  null,
                   "technical":  null
               },
    "third":  {
                  "reply_type":  "factual",
                  "content":  null,
                  "technical":  null
              }
}